Reference

How ace366 Handles Your Personal Information

This privacy policy explains what data we collect when you open an account or use your bKash, Nagad, or Rocket wallet on ace366, how we store it, and what rights you have over it.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access or delete dataSecure data storageContact us to update your records

Explore the Lobby Read FAQ

REACH OUR TEAM

Contact Us About Your Privacy

Have a question about your data, or want to request access to what we hold? Our support team handles privacy requests directly. You can reach us through live chat on the site, by email, or through the in-app message option on mobile. We aim to respond to all data-related requests promptly and will confirm receipt of any formal request you submit.

Live Chat Start a chat session from any page on ace366. Use the chat icon at the bottom of the screen — available from your mobile browser or desktop.

Email Support Send your privacy request or data query to our support address. Include your registered account details so we can locate your records quickly.

In-App Message Open the ace366 site on your phone, go to your account section, and tap the message option to submit a request directly from your mobile session.

What Data We Collect and Why

ace366 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect the information you submit — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We log this to verify your identity, process your deposits and withdrawals, and keep your wallet transactions

1
on record. We also collect device data — your browser type, IP address, and session activity — to secure your account and detect unusual access. We do not sell your personal data to third parties. We share it only where needed to process a payment via
2
your chosen local wallet or to comply with a legal obligation. Data retention periods vary by the type of record: payment logs are kept for as long as required by applicable financial rules, while inactive account data may be reviewed after a period of inactivity. If
3
you are in Bangladesh and your use of our platform depends on local law and eligible regions, those rules also shape how we handle your data. You can request a copy of your stored data or ask us to correct inaccurate details by reaching our support
4
team at any time.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply security measures to protect the data tied to your account — including the payment details you submit when depositing via bKash, Nagad, or Rocket. Here is what that covers in practice, from how we use cookies to how long we keep your records.

Cookies and Tracking

We use cookies to keep your session active and remember your account preferences. You can manage cookie settings through your browser at any time without losing your account access.

Account Security

Your account is protected by password access and OTP verification tied to your registered mobile number. We log each login attempt so unusual access is flagged early.

Data Retention

Payment records linked to bKash, Nagad, and Rocket transactions are stored as required by applicable rules. Account data for inactive accounts is reviewed on a rolling basis.

Requesting Changes

You can ask us to correct, export, or remove your stored data. Submit your request via live chat or email and we will confirm the action taken within a reasonable period.

Common Questions About Your Privacy on ace366

These are the questions we hear most from people in Bangladesh about how ace366 handles their data. If your question is not here, reach us through live chat or email.

We collect your name, contact number, and the payment method you register — such as bKash, Nagad, or Rocket. We also log your device type and session activity to secure your account.

We only share your data where necessary to process a wallet payment or meet a legal obligation. We do not sell your information to marketing companies or unrelated third parties.

Contact our support team via live chat or email with your account details. We will locate your records and share what we hold in a readable format within a reasonable timeframe.

Yes. Send a deletion request to our support team. Some records — like bKash or Nagad payment logs — may be kept as required by applicable financial rules even after deletion.

Cookies keep your session running and save your account preferences between visits. You can clear or block cookies in your mobile browser settings at any time without losing your account.

Your use of ace366 depends on your local law and eligible regions. Those rules may affect how long we keep your data and what requests we can action — our support team can clarify.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister InfoTerms & Conditions

How ace366 Handles Your Personal Information

Contact Us About Your Privacy

Data Handling, Cookies and Account Security

Cookies and Tracking

Account Security

Data Retention

Requesting Changes

Common Questions About Your Privacy on ace366

01 What personal data does ace366 collect when I open an account?

02 Does ace366 share my data with third parties?

03 How can I see what data ace366 holds about me?

04 Can I ask ace366 to delete my account data?

05 How does ace366 use cookies on my device?

06 Is my data handled differently because I am in Bangladesh?

Privacy Policy

Related pages

Related pages